Cookie Policy

Effective Date: July 22, 2025

Cove CRM ("CoveCRM", "we", "us", or "our") uses cookies and similar technologies to operate covecrm.com and related services, keep users signed in, remember preferences, protect the platform, and understand how visitors use our website.

1. What Cookies Are

Cookies are small text files stored on your device by your browser. They help websites remember information about your visit, such as your session, preferences, or how you interact with pages.

2. Cookies We Use

We may use the following types of cookies and similar technologies:

  • Essential cookies: These are needed for the website and platform to function properly.
  • Authentication and session cookies: These help keep you signed in, manage your session, and recognize your account while you use CoveCRM.
  • Security cookies: These help protect the platform, detect suspicious activity, and support account and service security.
  • Preference cookies: These may remember choices you make so the service can provide a more consistent experience.
  • Analytics cookies: These help us understand how visitors use our website so we can improve the experience and performance of CoveCRM.

3. Microsoft Clarity

CoveCRM uses Microsoft Clarity for website analytics and user-behavior insights. Microsoft Clarity may collect information about how visitors interact with our website, such as pages visited, clicks, scrolling, session activity, device and browser information, and general usage patterns. We use this information to understand website performance, improve user experience, and identify areas of the site that may need improvement.

Microsoft Clarity may use cookies or similar technologies to provide analytics. Information processed through Microsoft Clarity is handled according to Microsoft's applicable terms and privacy practices.

4. Third-Party Service Providers

We may allow service providers, including Microsoft Clarity and hosting or infrastructure providers, to use cookies or similar technologies as needed to provide analytics, operate the website, maintain security, and deliver CoveCRM services. These providers receive information only as needed to perform services on our behalf.

5. How You Can Control Cookies

You can control or block cookies through your browser settings. Most browsers allow you to delete existing cookies, block new cookies, or receive alerts before cookies are stored. If you disable certain cookies, some parts of CoveCRM may not function properly, including login, session, security, or preference features.

6. Updates to This Policy

We may update this Cookie Policy from time to time. If we make material changes, we will post the updated policy on this page and update the "Effective Date" above.

7. Contact Us

If you have any questions about this Cookie Policy, please contact us at:

CoveCRM

Email: support@covecrm.com